Problem

The organization is experiencing high employee turnover and low profits. 

Solution

Developed a virtual instructor-led training training aimed at fostering a culture of internal customer service, designed to improve employee retention and increase profitability. 

Purpose

To cultivate a positive work environment leading to lower turnover, improved customer service and ultimately higher profits.

Tools  

PowerPoint and MS Word

Highlights

PPT to MP4 Conversion

ILT to VILT Conversion